Major incident

DigiCert: DigiCert Alert

Affected: DSS-Engine Production, DSS-Engine Staging, Trust/Link, ADSS-Engine Production

Current status of DigiCert: Operational — live DigiCert status

Timeline

1. Sep 11, 2026, 14:36 UTC
   investigating
   We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05127527 Individual signer users are currently unable to sign documents or authorize signing requests using the Go>Sign app. This issue also affects SigningHub and other third-party applications. While we work to restore access to our ADSS service, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – ADSS 現在、 ADSS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05127527 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
2. Sep 11, 2026, 18:32 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 11, 2026, 18:33 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Sep 12, 2026, 05:42 UTC
   resolved
   This incident has been resolved.

Updates as published by DigiCert (original).