Minor incident

DigiCert: Document Signing - Go Sign Mobile Registration Issue

Sep 28, 2026, 14:39 UTC

started

18:22 UTC

resolved

3 h 43 min

duration

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Current status of DigiCert: Operational — live DigiCert status

Timeline

Sep 28, 2026, 14:39 UTC
identified
We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at [email protected] if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.
Sep 28, 2026, 18:22 UTC
resolved
This incident has been resolved.

Updates as published by DigiCert (original).

This was part of a wider event: 47 services reported incidents within the hour.

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PDQ 15:08 UTC · Connect application intermittently slow to load
ActiveCampaign 15:05 UTC · Transactional Email Failures
BeatStars 14:58 UTC · Limited access to withdraw from Wallet
UNLV 14:46 UTC · Central Desert Complex (CDC) Building 9 power outage
BrainPOP 14:20 UTC · Google SSO Login Issues
Qualys 14:06 UTC · US Platform 1: UI logins failing( IM-12884)
PDQ 14:05 UTC · Connect Remote desktop new users are having issues
LiveIntent 14:02 UTC · Ad Serving Issue
UpCloud 14:01 UTC · [FI-HEL2]: File Storage Issues
Wise 13:59 UTC · Issue impacting transaction processing
Thinkific 13:58 UTC · Asset Library Outage