OutageDB

Minor incident

Cytracom: ControlOne partial service degradation to Cloudflare

Oct 27, 2026, 13:05 UTC
started
01:42 UTC
resolved October 28, 2026
12 h 37 min
duration

Affected: US-NorthEast (EWR) Region, US-SouthEast (ATL) Region, US-MidWest (ORD) Region, US-SouthCentral (DFW) Region, US-NorthWest (SEA) Region, US-SouthWest (LAX) Region

Current status of Cytracom: Operational — live Cytracom status

Timeline

  1. Oct 27, 2026, 13:05 UTC
    investigating
    We have identified an issue causing a partial service degradation for a subset of customers. ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
  2. Oct 27, 2026, 14:32 UTC
    identified
    The issue has been identified, and a fix is rolling out in stages to all customers.
  3. Oct 27, 2026, 15:27 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Oct 28, 2026, 01:42 UTC
    resolved
    This incident has been resolved.

Updates as published by Cytracom (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

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