OutageDB

No impact incident

Akamai: Performance Degradation for Customers in Mumbai and Chennai

Oct 27, 2026, 13:09 UTC
started
open
no update since October 27, 2026
—
duration

Affected: Edge Delivery

Current status of Akamai: Operational — live Akamai status

Timeline

  1. Oct 27, 2026, 13:09 UTC
    investigating
    On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates as published by Akamai (original).

Other services with incidents at the same time

This was part of a wider event: 119 services reported incidents within the hour.

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