Major incident

Cytracom: ControlOne partial service degradation in the [US-SouthEast ATL] Region

Oct 2, 2026, 13:27 UTC

started

19:41 UTC

resolved

6 h 14 min

duration

Affected: US-SouthEast (ATL) Region

Current status of Cytracom: Operational — live Cytracom status

Timeline

Oct 2, 2026, 13:27 UTC
investigating
We have identified an issue causing a partial service degradation for a subset of customers in the [US-SouthEast] region. ControlOne Agents may experience intermittent connectivity or "Retrying" status
Oct 2, 2026, 13:51 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 2, 2026, 14:34 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 2, 2026, 19:41 UTC
resolved
This incident has been resolved.

Updates as published by Cytracom (original).

This was part of a wider event: 14 services reported incidents within the hour.

Helpshift 14:26 UTC · Analytics Dashboard - Service Degradation
Telnyx 14:20 UTC · Cloud Storage us-west-1 Region Temporarily Unavailable
Bling 14:18 UTC · Atualização indevida de status Enviado na integração Nuvemshop
LaunchDarkly 14:10 UTC · Elevated error rates in the LaunchDarkly application
University of Waterloo 14:08 UTC · Netmon Web GUI down - Degradation
Akamai 13:53 UTC · Edge Delivery Issues
Batch 13:41 UTC · Dashboard intermittently unavailable
Bling 13:38 UTC · Problemas na obtenção de token para API
Barracuda Networks 13:35 UTC · Barracuda XDR - Service Disruption on o365 event ingestion
Ideogram 13:14 UTC · Outage on all models
Moneris 13:14 UTC · Batch upload via SFTP - Important Update
Bling 13:14 UTC · Dificuldade no acesso da Home Banking
MoonPay 13:13 UTC · Can't continue during buy flow
Bling 13:08 UTC · Redirecionamento indevido para login na Gestão de Anúncios
Brainly 13:07 UTC · [brainly.com] Elevated number of errors and degraded performance