OutageDB

Major incident

Cytracom: ControlOne service degradation in the US-Midwest (ORD) Region

Sep 22, 2026, 17:07 UTC
started
23:14 UTC
resolved
6 h 08 min
duration

Affected: US-MidWest (ORD) Region

Current status of Cytracom: Operational — live Cytracom status

Timeline

  1. Sep 22, 2026, 17:07 UTC
    investigating
    We are currently investigating a service degradation in the US-Midwest (ORD) Region impacting connectivity for a subset of customers.
  2. Sep 22, 2026, 17:24 UTC
    investigating
    We are continuing to investigate this issue.
  3. Sep 22, 2026, 18:01 UTC
    identified
    The issue has been identified and a fix is being implemented.
  4. Sep 22, 2026, 18:24 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  5. Sep 22, 2026, 23:14 UTC
    resolved
    This incident has been resolved.

Updates as published by Cytracom (original).

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