Minor incident

Berklee IT Services: Colleague URL issue

Oct 27, 2026, 13:32 UTC

started

18:51 UTC

resolved October 28, 2026

29 h 19 min

duration

Affected: Colleague

Current status of Berklee IT Services: Operational — live Berklee IT Services status

Timeline

Oct 27, 2026, 13:32 UTC
investigating
We are receiving reports users are unable to reach colleague by typing in colleague.berklee.edu. Users may receive 403 errors or "Safari can't connect" Technicians are investigating. As a workaround, please use: https://wbsprd022.berklee.edu/UI/home/index.html
Oct 28, 2026, 18:51 UTC
resolved
The URL colleague.berklee.edu is working as expected.

Updates as published by Berklee IT Services (original).

This was part of a wider event: 39 services reported incidents within the hour.

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Tailscale 14:16 UTC · Funnel hostnames not resolving in public DNS
RevolutionParts 14:13 UTC · Platform Connection Interrupted
SecurityScorecard External 14:13 UTC · Platform login issues
Sage 14:11 UTC · Sage 300 People Managed Services - Operational
Swoogo 14:08 UTC · Problems with multi-factor authentication
Mercado Pago 13:59 UTC · Payments
Daxko 13:45 UTC · Multiple Sites Unavailable
KingHost 13:39 UTC · E-mail - Instabilidade na autenticação ao serviço de e-mail
Salesloft 13:33 UTC · Groove Dialer: Calls failing for some customers
EBSCO 13:30 UTC · GOBI Service Issue - Investigating
Ohio University 13:28 UTC · Guest Wifi Outage
InterServer 13:27 UTC · Hyperv162 network issue