OutageDB

Cytracom outage history and status

Is Cytracom down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.28%
uptime, 90 days
14
incidents, 90 days
5 h 16 min
median time to fix
Oct 2, 2026
last incident

Cytracom components

Voice Services

ControlOne

Client Applications

Fax Services

Management

ControlOne Routing Services

Unity

Cytracom outage history

Nov: no complete dataNov Dec: 4 incidents, 385 min of major outage 4 Dec Jan: 5 incidents, 456 min of major outage 5 Jan Feb: 2 incidents, 250 min of major outage 2 Feb Mar: 5 incidents, 620 min of major outage 5 Mar Apr: 6 incidents, 431 min of major outage 6 Apr May: 5 incidents, 0 min of major outage 5 May Jun: 5 incidents, 1061 min of major outage 5 Jun Jul: 5 incidents, 477 min of major outage 5 Jul Aug: 6 incidents, 0 min of major outage 6 Aug Sep: 5 incidents, 368 min of major outage 5 Sep Oct: 1 incidents, 374 min of major outage 1 Oct
Cytracom incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 2, 2026, 13:27 UTC ControlOne partial service degradation in the [US-SouthEast ATL] Region
US-SouthEast (ATL) Region
 Major 6 h 14 min
Sep 23, 2026, 13:25 UTC ControlOne service degradation in the US-Midwest (ORD) Region
US-MidWest (ORD) Region
 Minor 4 h 04 min
Sep 22, 2026, 17:07 UTC ControlOne service degradation in the US-Midwest (ORD) Region
US-MidWest (ORD) Region
 Major 6 h 08 min
Sep 6, 2026, 03:09 UTC ControlOne API + Management Portal increased load times.
ControlOne Management Portal
 Minor 1 h 57 min
Sep 3, 2026, 12:54 UTC ControlOne partial service degradation in the US-SouthWest (LAX) Region
US-SouthWest (LAX) Region
 Minor <1 min
Sep 2, 2026, 18:48 UTC UCaaS: Intermittent Call Audio Issue
Call Completion
 Minor 24 h 10 min
Aug 28, 2026, 17:29 UTC ControlOne partial service degradation in US-SouthEast (ATL) region
US-SouthEast (ATL) Region
 Minor 6 h 07 min
Aug 19, 2026, 12:44 UTC ControlOne partial service degradation in the US-SouthWest (LAX) Region
US-SouthWest (LAX) Region
 Minor 4 h 26 min
Aug 14, 2026, 12:33 UTC ControlOne geolocation services degraded
ControlOne Management Portal
 Minor 2 h 01 min
Aug 13, 2026, 20:10 UTC ControlOne site status reporting
ControlOne Management Portal
 Minor 6 h 12 min
Aug 11, 2026, 13:29 UTC ControlOne partial service degradation in the US-Southeast (ATL) Region
US-SouthEast (ATL) Region
 Minor 6 h 18 min
Aug 7, 2026, 21:18 UTC ControlOne API + Management portal increased load times.
ControlOne Management Portal
 Minor 39 min
Jul 30, 2026, 18:10 UTC UCaaS: Inbount/Outbound Calls Failing
Call Completion, BLF Presence
 Critical 3 h 15 min
Jul 30, 2026, 15:36 UTC ControlOne partial service degradation in the US-SouthCentral (DFW) Region
US-SouthCentral (DFW) Region
 Minor 6 h 20 min
Jul 21, 2026, 13:44 UTC ControlOne partial service degradation in the US-Southeast (ATL) Region
US-SouthEast (ATL) Region
 Minor 14 h 28 min
Jul 9, 2026, 17:53 UTC UCaaS: Partial Inbound and Outbound Call Failure
Call Completion, BLF Presence
 Major 11 min
Jul 7, 2026, 17:17 UTC UCaaS: Partial Inbound/Outbound Call Failures
Call Completion, BLF Presence
 Major 4 h 31 min
Jun 29, 2026, 15:24 UTC UCaaS: Realtime Queue Status Dashboard Not Updating
Call Center
 Minor 16 h 21 min
Jun 10, 2026, 18:43 UTC UCaaS: BLF status and Call Detail Records Delayed
BLF Presence
 Minor 16 h 52 min
Jun 9, 2026, 20:32 UTC UCaaS: Call Details Records and Presence
BLF Presence
 Minor 5 h 31 min
Jun 3, 2026, 15:10 UTC UCaaS: Outbound Call Failure
Call Completion
 Major 12 h 56 min
Jun 2, 2026, 16:11 UTC UCaaS: Inbound/Outbound Call Failures
Call Completion
 Major 4 h 45 min
May 29, 2026, 18:41 UTC UCaaS: Caller ID Name Resolution
Caller ID Resolution, SpamGuard Service
 Minor 4 h 46 min
May 28, 2026, 15:20 UTC UCaaS: Intermittent Inbound Call Failures
Call Completion
 Minor 16 h 59 min
May 27, 2026, 19:39 UTC UCaaS: Intermittent Inbound/Outbound Call Failures
Call Completion
 Minor 2 h 23 min

50 incidents in our archive since November 17, 2025.

When and where Cytracom fails

By weekday

Most incidents start on Thu.

  • Mon6
  • Tue10
  • Wed8
  • Thu13
  • Fri11
  • Sat1
  • Sun1

Most affected, last 12 months

  • Call Completion19
  • US-SouthEast (ATL) Region9
  • ControlOne Management Portal6
  • BLF Presence5
  • US-MidWest (ORD) Region3
  • UC Management Portal2
  • US-SouthCentral (DFW) Region2
  • US-SouthWest (LAX) Region2

When Cytracom went down with others

Other communication services

FAQ

Is Cytracom down right now?
At our last check Cytracom's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Cytracom go down?
Cytracom reported 14 incidents in the last 90 days (3 major or critical), with 936 minutes of major outage: 99.28% uptime.
When was the last Cytracom outage?
The latest reported incident started on Oct 2, 2026, 13:27 UTC: "ControlOne partial service degradation in the [US-SouthEast ATL] Region", resolved after 6 h 14 min.
How long do Cytracom outages last?
Half of Cytracom's incidents in the last 90 days were resolved within 5 h 16 min.

Source: Cytracom official status page · RSS of Cytracom incidents · status badge for your site