OutageDB

Minor incident

Sage: Sage 300 People Managed Services - Operational

Oct 27, 2026, 14:11 UTC
started
15:54 UTC
resolved October 28, 2026
25 h 43 min
duration

Affected: Sage 300 People Managed Services

Current status of Sage: Operational — live Sage status

Timeline

  1. Oct 27, 2026, 14:11 UTC
    investigating
    We are investigating a potential issue with the service. An update will be provided within 30 minutes.
  2. Oct 27, 2026, 14:27 UTC
    investigating
    We have identified an issue preventing a small subset of customers in South Africa from logging into the application. We are currently investigating.
  3. Oct 27, 2026, 16:02 UTC
    identified
    We have identified the cause of the issue and we are working on a fix.
  4. Oct 28, 2026, 12:07 UTC
    monitoring
    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
  5. Oct 28, 2026, 15:54 UTC
    resolved
    The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

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