Major incident

Strava: iOS Purchase Issues

Oct 21, 2026, 17:41 UTC

started

18:28 UTC

resolved

47 min

duration

Affected: Mobile applications

Current status of Strava: Operational — live Strava status

Timeline

Oct 21, 2026, 17:41 UTC
investigating
We are investigating an issue processing payments from our mobile and web applications.
Oct 21, 2026, 18:07 UTC
monitoring
We have implemented a fix for the issue processing payments and are investigating re-processing of affected transactions
Oct 21, 2026, 18:28 UTC
resolved
We have resolved the issue with processing successful payments and will be remedying subscriber feature access for those affected by the outage.

Updates as published by Strava (original).

This was part of a wider event: 109 services reported incidents within the hour.

Wufoo 18:38 UTC · Urgent preventive security maintenance
AudioEye 18:34 UTC · PHP security vulnerabilities
Twitch 18:33 UTC · Identified Emotes Issues
Snowflake 18:26 UTC · INC20000301
SiteHost 18:24 UTC · PHP CVE Security Updates & Patching
Cloudinary 18:22 UTC · Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619
Leap Event Technology 18:14 UTC · Intermittent Service Disruptions – Security Mitigation
Scaleway 18:05 UTC · [GAPI] - [global] - Dedicated deployment deletion failing
Dartmouth College 18:04 UTC · Claude Code System Down
Mixpanel 18:00 UTC · Degraded Service for Requests to decide.mixpanel.com
Lovable 17:57 UTC · Lovable is slow at answering
Ledger 17:57 UTC · Service Loyalty Backend is down.
Ledger 17:57 UTC · Service Loyalty Program is down.
AfterShip 17:54 UTC · AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Sentry 17:53 UTC · Increased latency processing integration webhooks