Major incident

UVic IT: Sign-in to UVic: Intermittent outage - users unable to sign-in to online applications

Sep 16, 2026, 15:08 UTC

started

15:21 UTC

resolved

13 min

duration

Affected: Single Sign-on

Current status of UVic IT: Operational — live UVic IT status

Timeline

Sep 16, 2026, 15:08 UTC
investigating
We are investigating an outage affecting the sign-in to UVic service. Users may be intermittently unable to sign-in to online applications including Brightspace, FAST, and Banner. Our system administrators are investigating now and we will provide an update by 9:00am.
Sep 16, 2026, 15:21 UTC
resolved
This issue is now resolved. Our system administrators have fixed the problem and all users should be able to sign-in to UVic without a problem. If you are still experiencing issues, contact the Computer Help Desk at [email protected].

Updates as published by UVic IT (original).

This was part of a wider event: 51 services reported incidents within the hour.

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LiveIntent 14:50 UTC · Reporting Data Delayed
Northwestern Information Technology 14:43 UTC · CatConnect (Alumni and Advancement) Service Interruption
Ohio University 14:43 UTC · Internet & phones
Cursor 14:27 UTC · Investigating service degradation — Grok Bot