Critical incident

U-Haul System: Accounts Payable is Restored

Affected: uhaul.com, Accounts Payable

Current status of U-Haul System: Operational — live U-Haul System status

Timeline

1. Sep 2, 2026, 14:15 UTC
   investigating
   We are currently investigating reports of users being unable to view their Vendors and Local purchase orders within Accounts Payable in Uhaul.net. We will provide additional updates as more information becomes available. -------------------------------------------------------------------------------------------------
2. Sep 2, 2026, 14:17 UTC
   investigating
   We are currently investigating reports of users being unable to view their Vendors and Local purchase orders within Accounts Payable in Uhaul.net. We will provide additional updates as more information becomes available. ------------------------------------------------------------------------------------------------
3. Sep 2, 2026, 15:08 UTC
   monitoring
   The Accounts Payable issue has been resolved, and users should now be able to view their Vendors and Local purchase orders successfully. If you continue to experience issues or need assistance, please contact Support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
4. Sep 2, 2026, 15:18 UTC
   resolved
   The Accounts Payable issue has been resolved, and users should now be able to view their Vendors and Local purchase orders successfully. If you continue to experience issues or need assistance, please contact Support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------

Updates as published by U-Haul System (original).