Major incident

Yext: Partial outage: Hearsay platform intermittently unavailable

Sep 2, 2026, 15:09 UTC

started

17:44 UTC

resolved

2 h 35 min

duration

Affected: Hearsay Platform

Current status of Yext: Operational — live Yext status

Timeline

Sep 2, 2026, 15:09 UTC
investigating
We are seeing degraded performance with some areas of the Hearsay application. We are actively investigating and will update shortly.
Sep 2, 2026, 15:21 UTC
investigating
We are continuing to investigate this issue.
Sep 2, 2026, 15:40 UTC
identified
The issue has been identified and a fix is being implemented.
Sep 2, 2026, 17:44 UTC
resolved
This incident has been resolved.

Updates as published by Yext (original).

This was part of a wider event: 41 services reported incidents within the hour.

Klarna 15:50 UTC · Klarna Payments degradation
Optum 15:49 UTC · System Incident - Optum Integrity One - Production
Optum 15:45 UTC · System Incident - Enterprise CAC - Production
Ellucian Cloud 15:11 UTC · Service Notification: Ellucian Insights
Teachable 15:10 UTC · Service Update: Onboarding Restored, Monitoring in Progress
Circle 14:59 UTC · CCTP Attestations on HyperEVM Delayed
Cursor 14:50 UTC · Investigating service degradation — Automations, Cloud Agents, Review Agents
Gorgias 14:49 UTC · Instagram direct message delayed ingestion
Buildkite 14:45 UTC · Delays in Hosted Agents job dispatch
IPRoyal 14:43 UTC · North America ISP — partial outage
Overleaf 14:40 UTC · Writefull suggestions are failing for some users
Planning Center 14:34 UTC · Donation processing disruption
Tenable 14:20 UTC · Tenable Vulnerability Management - Scheduled Web Application Scans Failing to Start
U-Haul System 14:15 UTC · Accounts Payable is Restored