Major incident

Planning Center: Donation processing disruption

Sep 2, 2026, 14:34 UTC

started

15:12 UTC

resolved

37 min

duration

Affected: Giving

Current status of Planning Center: Operational — live Planning Center status

Timeline

Sep 2, 2026, 14:34 UTC
identified
Customers may experience issues when attempting to process donations. Our team has identified the cause and working on a resolution.
Sep 2, 2026, 14:37 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026, 14:39 UTC
monitoring
We've deployed a fix and are seeing error rates drop. Donations should be processing successfully now, and we'll continue monitoring.
Sep 2, 2026, 15:12 UTC
resolved
This incident has been resolved.

Updates as published by Planning Center (original).

This was part of a wider event: 41 services reported incidents within the hour.

Ellucian Cloud 15:11 UTC · Service Notification: Ellucian Insights
Teachable 15:10 UTC · Service Update: Onboarding Restored, Monitoring in Progress
Yext 15:09 UTC · Partial outage: Hearsay platform intermittently unavailable
Circle 14:59 UTC · CCTP Attestations on HyperEVM Delayed
Cursor 14:50 UTC · Investigating service degradation — Automations, Cloud Agents, Review Agents
Gorgias 14:49 UTC · Instagram direct message delayed ingestion
Buildkite 14:45 UTC · Delays in Hosted Agents job dispatch
IPRoyal 14:43 UTC · North America ISP — partial outage
Overleaf 14:40 UTC · Writefull suggestions are failing for some users
Tenable 14:20 UTC · Tenable Vulnerability Management - Scheduled Web Application Scans Failing to Start
U-Haul System 14:15 UTC · Accounts Payable is Restored
Xero 14:05 UTC · UK: Tax - MTD and VAT unavailable