Critical incident

Xero: UK: Tax - MTD and VAT unavailable

Sep 2, 2026, 14:05 UTC
started
17:53 UTC
resolved
3 h 49 min
duration

Affected: Tax Reporting - UK VAT & MTD

Current status of Xero: Operational — live Xero status

Timeline

  1. Sep 2, 2026, 14:05 UTC
    investigating
    HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority
  2. Sep 2, 2026, 17:53 UTC
    resolved
    HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.

Updates as published by Xero (original).

Other services with incidents at the same time

This was part of a wider event: 41 services reported incidents within the hour.

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