Major incident

Overleaf: Writefull suggestions are failing for some users

Sep 2, 2026, 14:40 UTC

started

18:43 UTC

resolved

4 h 03 min

duration

Current status of Overleaf: Operational — live Overleaf status

Timeline

Sep 2, 2026, 14:40 UTC
investigating
Some users will get an error response when requesting suggestions via the Writefull models
Sep 2, 2026, 15:46 UTC
identified
We are working to improve availability of suggestion models. Other site functions are not affected.
Sep 2, 2026, 17:15 UTC
monitoring
The situation is improving. We are continuing to monitor.
Sep 2, 2026, 18:43 UTC
resolved
The issue with suggestions has been resolved. We are continuing to monitor the service.

Updates as published by Overleaf.

This was part of a wider event: 41 services reported incidents within the hour.

Ellucian Cloud 15:11 UTC · Service Notification: Ellucian Insights
Teachable 15:10 UTC · Service Update: Onboarding Restored, Monitoring in Progress
Yext 15:09 UTC · Partial outage: Hearsay platform intermittently unavailable
Circle 14:59 UTC · CCTP Attestations on HyperEVM Delayed
Cursor 14:50 UTC · Investigating service degradation — Automations, Cloud Agents, Review Agents
Gorgias 14:49 UTC · Instagram direct message delayed ingestion
Buildkite 14:45 UTC · Delays in Hosted Agents job dispatch
IPRoyal 14:43 UTC · North America ISP — partial outage
Planning Center 14:34 UTC · Donation processing disruption
Tenable 14:20 UTC · Tenable Vulnerability Management - Scheduled Web Application Scans Failing to Start
U-Haul System 14:15 UTC · Accounts Payable is Restored
Xero 14:05 UTC · UK: Tax - MTD and VAT unavailable