No impact incident

Triton Digital: Player Web Admin - Unable to Save Changes

Nov 6, 2026, 14:54 UTC
started
ongoing
not resolved yet
—
duration

Affected: Live Streaming Delivery - East, Live Streaming Delivery, Live Streaming Delivery - South East & Pacific, Live Streaming Delivery - West, Live Streaming Delivery - South

Current status of Triton Digital: Operational — live Triton Digital status

Timeline

  1. Nov 6, 2026, 14:54 UTC
    identified
    We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Updates as published by Triton Digital (original).

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