OutageDB

Major incident

Thomson Reuters Legal: Dashboards and iSheets not loading

Oct 28, 2026, 10:12 UTC
started
10:24 UTC
resolved
12 min
duration

Affected: APAC HighQ (Collaborate), UK HighQ (Collaborate), UK HighQ (Publisher), USA HighQ (Collaborate), USA Gov HighQ (Collaborate)

Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status

Timeline

  1. Oct 28, 2026, 10:12 UTC
    investigating
    We are currently investigating this issue. The issue is with zde and zuk instances
  2. Oct 28, 2026, 10:14 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 28, 2026, 10:24 UTC
    resolved
    This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).

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This was part of a wider event: 40 services reported incidents within the hour.

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