Minor incident
Arc XP: Site Service Latency Affecting EU Clients
Oct 28, 2026, 10:52 UTC
started
10:18 UTC
resolved October 29, 2026
23 h 26 min
duration
Affected: Publishing Platform
Current status of Arc XP: Operational — live Arc XP status
Timeline
- Oct 28, 2026, 10:52 UTCinvestigatingWe are currently investigating elevated latency affecting Site Service for clients in the EU region.
- Oct 28, 2026, 11:05 UTCmonitoringThe issue has been identified and mitigated. We are continuing to closely monitor the service to ensure stability.
- Oct 28, 2026, 12:02 UTCmonitoringSite Service is now stable. We will continue to closely monitor the service.
- Oct 28, 2026, 13:28 UTCmonitoringWe are continuing to closely monitor the services.
- Oct 29, 2026, 10:18 UTCresolvedSite Service is now operating normally.
Updates as published by Arc XP (original).
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- Sanity 11:49 UTC · Studio, Dashboard, Content Agent, & Manage timeouts
- Bling 11:40 UTC · Instabilidade Sefaz MG
- bunny.net 11:40 UTC · Security update regarding one of our infrastructure providers
- Meraki 11:29 UTC · Meraki SSO Login Issues
- Twilio 11:22 UTC · SMS Delivery Delays and Failures from Twilio to MTC Namibia
- Rollbar 11:19 UTC · Increased occurrence processing pipeline latency
- Sage 10:53 UTC · Brightpearl - Operational
- Dixa 10:48 UTC · Intermittent issues with Instagram messaging
- Sangoma 10:26 UTC · Internet Service Impact - Carrier Event - AT&T - CA Area
- Hosted Mender 10:20 UTC · Emails not working on US and EU
- Autotrader 10:19 UTC · Part Exchange API - Performance degraded
- Autotrader 10:17 UTC · Part Exchange API Preproduction - Performance degraded
- Autotrader 10:17 UTC · Finance API Preproduction - Performance degraded
- Thomson Reuters Legal 10:12 UTC · Dashboards and iSheets not loading
More Arc XP incidents
- October 16, 2026 PageBuilder Deployment Issues
- October 14, 2026 Investigating Photo Center Upload Issues
- August 28, 2026 Composer and WebSked products temporarily unavailable
- July 1, 2026 Delivery Site Provisioning Service Disruption
- June 3, 2026 Degraded video availability
- May 29, 2026 We are observing a disruption in the publishing pipeline for the AP Northeast region.