Major incident

Thomson Reuters Legal: Westlaw - Litigation Document Analyzer failures

Nov 3, 2026, 15:50 UTC
started
17:47 UTC
resolved
1 h 58 min
duration

Affected: Westlaw US

Current status of Thomson Reuters Legal: Minor issues — live Thomson Reuters Legal status

Timeline

  1. Nov 3, 2026, 15:50 UTC
    investigating
    We are currently investigating an issue that is resulting in failures analyzing documents through the Litigation Document Analyzer feature in Westlaw US
  2. Nov 3, 2026, 17:18 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Nov 3, 2026, 17:47 UTC
    resolved
    This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).

Other services with incidents at the same time

More Thomson Reuters Legal incidents