OutageDB

Minor incident

Sage: Ciel Données Mobiles for Sage 50 FR - Operational

Oct 28, 2026, 09:27 UTC
started
11:31 UTC
resolved
2 h 04 min
duration

Affected: Ciel Données Mobiles for Sage 50 FR

Current status of Sage: Operational — live Sage status

Timeline

  1. Oct 28, 2026, 09:27 UTC
    investigating
    We are investigating a potential issue with the service. An update will be provided within 30 minutes.
  2. Oct 28, 2026, 09:46 UTC
    investigating
    We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in. All other product functionality is working as expected. We are investigating the cause of the issue.
  3. Oct 28, 2026, 10:28 UTC
    monitoring
    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
  4. Oct 28, 2026, 11:31 UTC
    resolved
    The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

More Sage incidents