Minor incident

Autotrader: Finance API Preproduction - Performance degraded

Oct 28, 2026, 10:17 UTC
started
11:11 UTC
resolved
53 min
duration

Affected: Finance API Preproduction

Current status of Autotrader: Operational — live Autotrader status

Timeline

  1. Oct 28, 2026, 10:17 UTC
    identified
    We've detected a performance issue with the Finance API Preproduction. It has been logged for review. If it's during working hours (09:00 - 17:30 Mon-Fri, excl. bank holidays), an engineer will investigate promptly. Outside of these hours, it will be addressed on the next working day. Thank you for your patience as we resolve this.
  2. Oct 28, 2026, 11:11 UTC
    resolved
    This issue is now resolved. We apologise for any inconvenience caused.

Updates as published by Autotrader (original).

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This was part of a wider event: 119 services reported incidents within the hour.

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