Major incident
Thomson Reuters Legal: HighQ US Contract Express Errors
Jul 8, 2026, 15:58 UTC
started
21:28 UTC
resolved July 9, 2026
29 h 30 min
duration
Affected: USA HighQ (Collaborate)
Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status
Timeline
- Jul 8, 2026, 15:58 UTCinvestigatingWe are investigating an issue with the HighQ Contract Express integration in the US region.
- Jul 9, 2026, 18:13 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Jul 9, 2026, 21:28 UTCresolvedThis incident has been resolved.
Updates as published by Thomson Reuters Legal (original).
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