Critical incident

Thryv: Thryv Business Center - Platform Down

Affected: Inbox, Calendar, Clients (CRM), Sales, Documents, Marketing, Reports, Client Portal, Online Listings Management - Business Center, Online Presence, App Market - Business Center, Dashboard, Social Platform - Business Center, Mobile App - Business Center, Settings

Current status of Thryv: Operational — live Thryv status

Timeline

1. Jul 8, 2026, 16:42 UTC
   identified
   Discovered: 7/8/26 11:10 AM CT Resolved: 7/8/26 12:09 PM CT Impacted Product: Business Center Affected Feature: All Features What does this mean for you? Users are currently getting a 503 error when attempting to access the Thryv Business Center. Geographic Scope: Global Current Workaround: There is no current workaround. If one becomes available we will share it here. We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 12:40 PM CT
2. Jul 8, 2026, 17:26 UTC
   monitoring
   Our development team identified the issue and implemented a fix. Issues with accessing the Thryv Business Center have been resolved and the platform is functioning normally again. We will continue to monitor for any further disruptions.
3. Jul 8, 2026, 17:51 UTC
   resolved
   This issue has been fully resolved.

Updates as published by Thryv (original).