Critical incident

Zenoti: Zenoti University is not operational

Affected: Zenoti University

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Jul 8, 2026, 16:51 UTC
   investigating
   We are currently experiencing an issue with our Zenoti University service and our team is actively working with the service provider to isolate the issue. All our business and critical workflows are working normally. We are investigating the cause and will provide an update as soon as possible. We appreciate your patience and apologize for any inconvenience caused during this time.
2. Jul 8, 2026, 17:37 UTC
   identified
   The root cause of the issue has been identified and our team is actively working on a fix. We will provide an update once the resolution is in place. Thank you for your patience.
3. Jul 9, 2026, 09:59 UTC
   monitoring
   A fix has been implemented, the Zenoti University systems have returned to normal and are functioning properly. We appreciate your patience and apologize for the inconvenience. We are closely monitoring and will soon provide further updates.
4. Jul 9, 2026, 10:54 UTC
   resolved
   This incident has been resolved.

Updates as published by Zenoti (original).