SumUp outage history and status
Is SumUp down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.85%
uptime, 90 days
11
incidents, 90 days
40 min
median time to fix
Sep 22, 2026
last incident
SumUp outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 22, 2026, 09:53 UTC | FPS transactions delayed or rejected | Minor | 4 min |
| Sep 16, 2026, 10:33 UTC | We are having issues during payee verification. The team actively working on the fix. | Major | 56 min |
| Sep 16, 2026, 04:41 UTC | MFA Outage on Latam Bank Flows | Critical | 13 min |
| Sep 5, 2026, 12:58 UTC | Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders | Minor | 7 h 06 min |
| Sep 4, 2026, 02:48 UTC | Touchscreen not responding on POS devices | Minor | 5 days 20 h |
| Sep 3, 2026, 19:09 UTC | High amount of FPS transfers being rejected | Major | 28 min |
| Sep 3, 2026, 12:12 UTC | Bank Transfers | Minor | 23 min |
| Aug 23, 2026, 11:12 UTC | We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services. | Major | 55 min |
| Aug 17, 2026, 07:54 UTC | Issue with Logins and Payments Acceptance | Minor | — |
| Aug 15, 2026, 05:14 UTC | Elevated card payment failures (Mastercard / Maestro) | Major | 40 min |
| Aug 4, 2026, 11:38 UTC | Degraded Performance in Banking Services Due to a Technical Issue | Minor | 1 h 11 min |
| Jul 27, 2026, 11:45 UTC | Outbound and Inbound Faster payment systems in the UK are experiences issues | Minor | 5 h 20 min |
| Jul 3, 2026, 15:45 UTC | CloudAPI service degradation | Minor | 6 min |
| Jul 1, 2026, 15:37 UTC | Delays in Receipts and Transaction History | No impact | — |
| Jun 27, 2026, 14:14 UTC | Some payments failing | Major | 2 h 19 min |
| Jun 11, 2026, 15:45 UTC | Logins | Minor | 4 h 36 min |
| May 19, 2026, 09:21 UTC | Issues with receipts and sales history | Minor | 36 min |
| May 19, 2026, 09:07 UTC | Expected delay in Business Account outbound and inbound transactions | Minor | 19 h 56 min |
| May 18, 2026, 13:12 UTC | Pix Out issue | Critical | 49 min |
| May 12, 2026, 16:37 UTC | Some notifications for Business Account are not delivered | Minor | 6 days 22 h |
| May 11, 2026, 11:51 UTC | Card reader connection issues | Critical | — |
| May 8, 2026, 15:40 UTC | Cloud Api transactions are failing | Minor | 42 min |
| Apr 16, 2026, 10:40 UTC | PIX processing issues | Minor | 13 min |
| Apr 11, 2026, 00:10 UTC | Customer support chat channel issues | Minor | 2 days 13 h |
| Apr 10, 2026, 13:06 UTC | Increased failures with cards issued by Santander UK | Minor | 2 h 03 min |
25 incidents in our archive since April 10, 2026.
When and where SumUp fails
By weekday
Most incidents start on Tue.
- Mon4
- Tue5
- Wed3
- Thu4
- Fri4
- Sat4
- Sun1
When SumUp went down with others
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
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FAQ
- Is SumUp down right now?
- At our last check SumUp's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does SumUp go down?
- SumUp reported 11 incidents in the last 90 days (5 major or critical), with 192 minutes of major outage: 99.85% uptime.
- When was the last SumUp outage?
- The latest reported incident started on Sep 22, 2026, 09:53 UTC: "FPS transactions delayed or rejected", resolved after 4 min.
- How long do SumUp outages last?
- Half of SumUp's incidents in the last 90 days were resolved within 40 min.
Source: SumUp official status page · RSS of SumUp incidents · status badge for your site