Major incident

SumUp: Some payments failing

Current status of SumUp: Operational — live SumUp status

Timeline

1. Jun 27, 2026, 13:32 UTC
   investigating
   **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com "status page").
2. Jun 27, 2026, 14:07 UTC
   identified
   **Issue identified, working on a fix right now** Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our [status page](https://status.sumup.com).
3. Jun 27, 2026, 15:01 UTC
   identified
   **Issue identified, working on a fix right now** Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our [status page](https://status.sumup.com).
4. Jun 27, 2026, 15:43 UTC
   monitoring
   **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our [status page](https://status.sumup.com).
5. Jun 27, 2026, 15:46 UTC
   monitoring
   **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our [status page](https://status.sumup.com).
6. Jun 27, 2026, 15:48 UTC
   monitoring
   **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our [status page](https://status.sumup.com).
7. Jun 27, 2026, 15:57 UTC
   monitoring
   **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our [status page](https://status.sumup.com).
8. Jun 27, 2026, 16:34 UTC
   resolved
   **The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our [status page](https://status.sumup.com).

Updates as published by SumUp.