Major incident
SumUp: High amount of FPS transfers being rejected
Sep 3, 2026, 19:09 UTC
started
19:37 UTC
resolved
28 min
duration
Current status of SumUp: Operational — live SumUp status
Timeline
- Sep 3, 2026, 19:09 UTCinvestigating**An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com).
- Sep 3, 2026, 19:37 UTCresolved**The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our [status page](https://status.sumup.com).
Updates as published by SumUp.
Other services with incidents at the same time
- Granicus System 19:00 UTC · Granicus Issue Notification: govMeetings MediaManager - Platform Outage
- Segment 18:30 UTC · Issue with Engage UI
- Pantheon Operations 18:23 UTC · Database Connection Issues and 504 Errors on Subset of Sites
More SumUp incidents
- September 16, 2026 We are having issues during payee verification. The team actively working on the fix.
- September 16, 2026 MFA Outage on Latam Bank Flows
- August 23, 2026 We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services.
- August 15, 2026 Elevated card payment failures (Mastercard / Maestro)
- June 27, 2026 Some payments failing
- May 18, 2026 Pix Out issue