SumUp incidents — OutageDBIncidents reported by SumUphttps://outagedb.com/Minor SumUp incident: FPS transactions delayed or rejectedhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 4 min.Tue, 22 Sep 2026 09:53:32 GMTMajor SumUp incident: We are having issues during payee verification. The team actively working on the fix.https://outagedb.com/status/sumup/2026-09-16-we-are-having-issues-during-payee-verification-the/https://outagedb.com/status/sumup/2026-09-16-we-are-having-issues-during-payee-verification-the/Resolved after 56 min.Wed, 16 Sep 2026 10:33:18 GMTCritical SumUp incident: MFA Outage on Latam Bank Flowshttps://outagedb.com/status/sumup/2026-09-16-mfa-outage-on-latam-bank-flows/https://outagedb.com/status/sumup/2026-09-16-mfa-outage-on-latam-bank-flows/Resolved after 13 min.Wed, 16 Sep 2026 04:41:36 GMTMinor SumUp incident: Multi-Device-Sync and Kitchen Display System (KDS) are not receiving ordershttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 7 h 06 min.Sat, 05 Sep 2026 12:58:55 GMTMinor SumUp incident: Touchscreen not responding on POS deviceshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 5 days 20 h.Fri, 04 Sep 2026 02:48:57 GMTMajor SumUp incident: High amount of FPS transfers being rejectedhttps://outagedb.com/status/sumup/2026-09-03-high-amount-of-fps-transfers-being-rejected/https://outagedb.com/status/sumup/2026-09-03-high-amount-of-fps-transfers-being-rejected/Resolved after 28 min.Thu, 03 Sep 2026 19:09:41 GMTMinor SumUp incident: Bank Transfershttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 23 min.Thu, 03 Sep 2026 12:12:14 GMTMajor SumUp incident: We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services.https://outagedb.com/status/sumup/2026-08-23-we-re-experiencing-issues-with-sending-and-receiving/https://outagedb.com/status/sumup/2026-08-23-we-re-experiencing-issues-with-sending-and-receiving/Resolved after 55 min.Sun, 23 Aug 2026 11:12:32 GMTMinor SumUp incident: Issue with Logins and Payments Acceptancehttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after —.Mon, 17 Aug 2026 07:54:16 GMTMajor SumUp incident: Elevated card payment failures (Mastercard / Maestro)https://outagedb.com/status/sumup/2026-08-15-elevated-card-payment-failures-mastercard-maestro/https://outagedb.com/status/sumup/2026-08-15-elevated-card-payment-failures-mastercard-maestro/Resolved after 40 min.Sat, 15 Aug 2026 05:14:15 GMTMinor SumUp incident: Degraded Performance in Banking Services Due to a Technical Issuehttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 1 h 11 min.Tue, 04 Aug 2026 11:38:30 GMTMinor SumUp incident: Outbound and Inbound Faster payment systems in the UK are experiences issueshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 5 h 20 min.Mon, 27 Jul 2026 11:45:38 GMTMinor SumUp incident: CloudAPI service degradationhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 6 min.Fri, 03 Jul 2026 15:45:11 GMTNo impact SumUp incident: Delays in Receipts and Transaction Historyhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after —.Wed, 01 Jul 2026 15:37:17 GMTMajor SumUp incident: Some payments failinghttps://outagedb.com/status/sumup/2026-06-27-some-payments-failing/https://outagedb.com/status/sumup/2026-06-27-some-payments-failing/Resolved after 2 h 19 min.Sat, 27 Jun 2026 14:14:46 GMTMinor SumUp incident: Loginshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 4 h 36 min.Thu, 11 Jun 2026 15:45:17 GMTMinor SumUp incident: Issues with receipts and sales historyhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 36 min.Tue, 19 May 2026 09:21:43 GMTMinor SumUp incident: Expected delay in Business Account outbound and inbound transactionshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 19 h 56 min.Tue, 19 May 2026 09:07:00 GMTCritical SumUp incident: Pix Out issuehttps://outagedb.com/status/sumup/2026-05-18-pix-out-issue/https://outagedb.com/status/sumup/2026-05-18-pix-out-issue/Resolved after 49 min.Mon, 18 May 2026 13:12:40 GMTMinor SumUp incident: Some notifications for Business Account are not deliveredhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 6 days 22 h.Tue, 12 May 2026 16:37:15 GMTCritical SumUp incident: Card reader connection issueshttps://outagedb.com/status/sumup/2026-05-11-card-reader-connection-issues/https://outagedb.com/status/sumup/2026-05-11-card-reader-connection-issues/Resolved after —.Mon, 11 May 2026 11:51:57 GMTMinor SumUp incident: Cloud Api transactions are failinghttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 42 min.Fri, 08 May 2026 15:40:20 GMTMinor SumUp incident: PIX processing issueshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 13 min.Thu, 16 Apr 2026 10:40:36 GMTMinor SumUp incident: Customer support chat channel issueshttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 2 days 13 h.Sat, 11 Apr 2026 00:10:02 GMTMinor SumUp incident: Increased failures with cards issued by Santander UKhttps://outagedb.com/status/sumup/https://outagedb.com/status/sumup/Resolved after 2 h 03 min.Fri, 10 Apr 2026 13:06:11 GMT