Critical incident

SumUp: MFA Outage on Latam Bank Flows

Current status of SumUp: Operational — live SumUp status

Timeline

1. Sep 16, 2026, 04:41 UTC
   identified
   **Issue identified, working on a fix right now** Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our [status page](https://status.sumup.com).
2. Sep 16, 2026, 04:51 UTC
   monitoring
   **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our [status page](https://status.sumup.com).
3. Sep 16, 2026, 04:54 UTC
   resolved
   **The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our [status page](https://status.sumup.com).

Updates as published by SumUp.