Critical incident

SumUp: Pix Out issue

Current status of SumUp: Operational — live SumUp status

Timeline

1. May 18, 2026, 13:12 UTC
   investigating
   **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com "status page").
2. May 18, 2026, 13:14 UTC
   investigating
   **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com "status page").
3. May 18, 2026, 14:00 UTC
   investigating
   **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com "status page").
4. May 18, 2026, 14:01 UTC
   resolved
   **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our [status page](https://status.sumup.com "status page").

Updates as published by SumUp.