Minor incident

SharpStream: Intermittent Issues Affecting Radar Availability / Upstream Google Cloud Service Disruption

Affected: Radar User Access

Current status of SharpStream: Operational — live SharpStream status

Timeline

1. Oct 20, 2026, 08:37 UTC
   identified
   We have identified an issue affecting data availability in Radar. Our team is investigating and will provide further updates as soon as the service has stabilised.
2. Oct 20, 2026, 09:43 UTC
   monitoring
   Update – Upstream Google Cloud Service Disruption We have confirmed that the intermittent availability issues affecting Radar are related to an ongoing Google Cloud incident in the London (europe-west2) region. This disruption is affecting our third-party analytics provider's ability to access and retrieve data, resulting in intermittent errors and failures when loading Radar. This is an upstream infrastructure issue and is not caused by SharpStream's services or infrastructure. Our analytics provider is monitoring the situation, and we will continue to provide updates as more information becomes available. Google Cloud incident: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
3. Oct 20, 2026, 14:45 UTC
   resolved
   Resolved – Upstream Google Cloud Service Disruption Google has resolved the incident affecting the London (europe-west2) region. Radar is stable and operating normally. Thank you for your patience during this disruption.

Updates as published by SharpStream (original).