Critical incident

SharpStream: Incident affecting on-demand audio playback

Affected: Standard on-demand streams, Monetised on-demand streams

Current status of SharpStream: Operational — live SharpStream status

Timeline

1. Aug 19, 2026, 10:54 UTC
   investigating
   We are aware of an issue affecting playback of on-demand audio assets. This will affect playback of listen-again audio and podcasts hosted on Timbre. We are investigating and will provide more information as it becomes available.
2. Aug 19, 2026, 11:53 UTC
   resolved
   The issue affecting playback of on-demand audio assets hosted on Timbre has been resolved. Playback of listen-again audio and podcasts has been restored and services are operating normally. We apologise for any disruption caused.

Updates as published by SharpStream (original).