OutageDB

No impact incident

Kaseya: KaseyaAssist Service Disruption

Nov 4, 2026, 20:07 UTC
started
00:07 UTC
resolved November 5, 2026
4 h
duration

Current status of Kaseya: Under maintenance — live Kaseya status

Timeline

  1. Nov 4, 2026, 20:07 UTC
    investigating
    We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available.
  2. Nov 4, 2026, 21:31 UTC
    identified
    Our vendor has identified and is in the process of implementing a fix - recovery to normal operations is expected to begin rolling out shortly
  3. Nov 4, 2026, 23:05 UTC
    monitoring
    Our vendor confirmed that a fix has been implemented - We will continue to monitor and provide updates until full resolution has been confirmed
  4. Nov 5, 2026, 00:07 UTC
    resolved
    All affected systems have made a full recovery. Incident is now resolved.

Updates as published by Kaseya (original).

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

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