OutageDB

Major incident

SonicWall: Hosted Email Security Service Impacted

Nov 4, 2026, 20:06 UTC
started
20:09 UTC
resolved
3 min
duration

Affected: Hosted Email Security (HES) – North America

Current status of SonicWall: Operational — live SonicWall status

Timeline

  1. Nov 4, 2026, 20:06 UTC
    identified
    We are currently aware of an issue affecting Hosted Email Security (HES) that may impact email delivery for customers. Our Engineering team is actively investigating and working to restore normal service as quickly as possible
  2. Nov 4, 2026, 20:09 UTC
    resolved
    The issue affecting inbound email delivery has been resolved, and service continues to operate normally. Following an extended monitoring period, affected customers have confirmed that email flow remains healthy with no further impact observed. Thank you for your patience and understanding during this incident.

Updates as published by SonicWall (original).

Other services with incidents at the same time

This was part of a wider event: 25 services reported incidents within the hour.