No impact incident

Zapier: Chat with Sales temporarily unavailable

Nov 4, 2026, 20:28 UTC
started
23:57 UTC
resolved
3 h 29 min
duration

Current status of Zapier: Operational — live Zapier status

Timeline

  1. Nov 4, 2026, 20:28 UTC
    investigating
    Some visitors to [zapier.com](http://zapier.com) may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at . We're looking into this and will share an update as soon as we know more.
  2. Nov 4, 2026, 22:42 UTC
    monitoring
    Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end. We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved. In the meantime, you can reach our Support team at
  3. Nov 4, 2026, 23:57 UTC
    resolved
    This issue is not resolved, and our chat system should be working as normal. If you are still experiencing any issues, please reach out to our Support team at

Updates as published by Zapier.

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