Minor incident

Segment: Delays to Realtime Audiences and Journeys

Nov 4, 2026, 20:17 UTC
started
22:25 UTC
resolved
2 h 08 min
duration

Affected: Engage (US), Journeys (US)

Current status of Segment: Operational — live Segment status

Timeline

  1. Nov 4, 2026, 20:17 UTC
    investigating
    The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
  2. Nov 4, 2026, 20:30 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Nov 4, 2026, 21:04 UTC
    identified
    We are continuing to work on a fix for this issue.
  4. Nov 4, 2026, 21:28 UTC
    monitoring
    A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.
  5. Nov 4, 2026, 22:25 UTC
    resolved
    This incident has been resolved.

Updates as published by Segment (original).

Other services with incidents at the same time

This was part of a wider event: 25 services reported incidents within the hour.

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