OutageDB

Major incident

Seesaw: Seesaw iOS App failing to load with latest release

Nov 4, 2026, 20:19 UTC
started
ongoing
not resolved yet
—
duration

Affected: Seesaw

Current status of Seesaw: Operational — live Seesaw status

Timeline

  1. Nov 4, 2026, 20:19 UTC
    investigating
    We are currently investigating reports of our iOS app not starting up with the latest release.
  2. Nov 4, 2026, 21:35 UTC
    identified
    The issue has been identified and a fix is currently being implemented and testing underway
  3. Nov 5, 2026, 16:43 UTC
    identified
    We are still working through pushing the fix through our iOS (Apple) devices at the moment. Andoid app has been fixed and should be operational.
  4. Nov 5, 2026, 18:02 UTC
    monitoring
    Our Android app has been released and we are monitoring the rollout. Our fix for iOS (Apple) app has been approved, and we are starting the rollout to all our customers. Monitoring the progress of the fix being rolled out globally now.
  5. Nov 5, 2026, 18:18 UTC
    monitoring
    We have released a fix to the iOS App Store and rollout has begun. Please download the latest release (10.150.1).

Updates as published by Seesaw (original).

Other services with incidents at the same time

This was part of a wider event: 25 services reported incidents within the hour.