No impact incident

Wave: Wave Support Impacted by 3rd party incident

Nov 4, 2026, 20:23 UTC

started

03:36 UTC

resolved November 5, 2026

7 h 14 min

duration

Current status of Wave: Operational — live Wave status

Timeline

Nov 4, 2026, 20:23 UTC
monitoring
Wave's in-app help function is currently impacted by an incident occurring with one of our 3rd party partners. Customers will be unable to submit support tickets. Further updates will be posted as new information becomes available.
Nov 5, 2026, 03:36 UTC
resolved
Our 3rd party partner has resolved this incident, and the in-app help function is working once again.

Updates as published by Wave (original).

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Hostinger 20:36 UTC · Emergency Server FR-1340 Maintenance
Zapier 20:28 UTC · Chat with Sales temporarily unavailable
Ubiquiti System 20:22 UTC · Live Chat Service Outage
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Segment 20:17 UTC · Delays to Realtime Audiences and Journeys
Jobvite Operational 20:15 UTC · Resume upload and parsing failing