Minor incident

Sage: AutoEntry - Core

Nov 3, 2026, 12:41 UTC

started

15:09 UTC

resolved

2 h 27 min

duration

Affected: AutoEntry, AutoEntry, AutoEntry, AutoEntry, AutoEntry

Current status of Sage: Operational — live Sage status

Timeline

Nov 3, 2026, 12:41 UTC
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Nov 3, 2026, 12:54 UTC
investigating
We have identified an issue preventing customers across all regions from synchronising the AutoEntry Core Desktop and web versions. Customers are facing time-out errors. We are currently investigating the cause of these time-out errors.
Nov 3, 2026, 13:30 UTC
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Nov 3, 2026, 15:09 UTC
resolved
The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).

This was part of a wider event: 15 services reported incidents within the hour.

Dartmouth College 13:39 UTC · IRA Advancement data stale
Kaseya 13:38 UTC · Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions
Bolt.new 13:26 UTC · Features → Prompting Degraded
GitHub 13:25 UTC · Incident with API, Git, and Copilot requests
IPRoyal 13:14 UTC · Unplanned maintenance - Sydney and Concord, Australia
Follow Up Boss 13:08 UTC · Mailchimp integration intermittently unavailable
Cloudflare 13:00 UTC · Increased Latency and Errors for R2 and Downstream Services in Western North America (WNAM)
Grafana Cloud 12:40 UTC · Elevated Request Errors for Grafana Across Multiple Regions
Cielo 12:38 UTC · Instabilidade na geração de QR Code Pix para o Banco do Brasil, ocasionando impacto nas transações de pagamento Pix
Pinecone 12:30 UTC · [Metrics Endpoint] 5xx Errors on */metrics/discovery
DigiCert 12:28 UTC · DigiCert Alert - CertCentral Cart Services
dbt Cloud 12:24 UTC · Expired GitLab project access tokens not refreshing causing failures in posting commit statuses
Nitro Sign 11:57 UTC · Investigating Issue
Bling 11:56 UTC · 321 - Rejeição: NF-e de devolução de mercadoria não possui documento fiscal referenciado por item
Register IT 11:42 UTC · Accesso al servizio di fatturazione elettronica