Minor incident

Sage: Sage RTX (EU) - RTX

Oct 22, 2026, 17:46 UTC
started
08:30 UTC
resolved October 23, 2026
14 h 44 min
duration

Affected: Sage RTX (EU)

Current status of Sage: Minor issues — live Sage status

Timeline

  1. Oct 22, 2026, 17:34 UTC
    investigating
    We are investigating a potential issue with the service. An update will be provided within 30 minutes.
  2. Oct 22, 2026, 17:46 UTC
    identified
    We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs). The products/services affected are: - Sage RTX (EU) - Sage Business Cloud Payroll We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.
  3. Oct 23, 2026, 08:30 UTC
    resolved
    The issue is resolved and the service is available and performing as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

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