Minor incident

Qualys: UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]

Affected: Container Security (CS)

Current status of Qualys: Operational — live Qualys status

Timeline

1. Oct 29, 2026, 23:51 UTC
   investigating
   Qualys Cloud Platform Operations is currently investigating an issue on UK Platform 1 where Container Security (CS) users may experience delays in scan processing for containers and images. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951
2. Oct 30, 2026, 17:41 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 30, 2026, 22:35 UTC
   identified
   We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
4. Oct 31, 2026, 20:30 UTC
   identified
   We are continuing to work on a fix for this issue.
5. Nov 2, 2026, 04:09 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
6. Nov 4, 2026, 22:09 UTC
   resolved
   This incident has been resolved.

Updates as published by Qualys (original).