Minor incident

Qualys: US Platform 2 & 3: Cloud Agents Delta Backlog (IM-12957)

Affected: AssetView (AV), AssetView (AV), Cloud Agent (CA), Cloud Agent (CA), Vulnerability Management (VM), Vulnerability Management (VM)

Current status of Qualys: Operational — live Qualys status

Timeline

1. Nov 3, 2026, 13:46 UTC
   monitoring
   Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is IM-12957.
2. Nov 4, 2026, 00:54 UTC
   monitoring
   We are continuing to monitor for any further issues.
3. Nov 4, 2026, 22:57 UTC
   monitoring
   Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

Updates as published by Qualys (original).