Major incident

Knock: Sockets service impaired

Current status of Knock: Operational — live Knock status

Timeline

1. Oct 29, 2026, 23:30 UTC
   investigating
   New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service. Normal API operations and notification delivery remain unaffected.
2. Oct 30, 2026, 00:01 UTC
   identified
   We've identified the issue with the service and are actively working on a fix.
3. Oct 30, 2026, 00:38 UTC
   monitoring
   A fix has been implemented, and we're currently monitoring the service.
4. Oct 30, 2026, 01:04 UTC
   resolved
   This incident has now been resolved and the service is now fully operational.

Updates as published by Knock.