Minor incident

Qualys: US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]

Affected: Vulnerability Management (VM)

Current status of Qualys: Under maintenance — live Qualys status

Timeline

1. Oct 21, 2026, 21:39 UTC
   investigating
   Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Please utilize the below mentioned URL for login https://qualysguard.qualys.com/fo/tools/module_landing.php?module=prod_scans Further updates will be shared as they become available. The ticket reference for this incident is IM-12932.
2. Oct 21, 2026, 22:46 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 21, 2026, 22:51 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 22, 2026, 13:19 UTC
   resolved
   This incident has been resolved.

Updates as published by Qualys (original).