Minor incident

JWX: Degraded Instant Live playback - 21 October 2026

Oct 21, 2026, 21:39 UTC

started

22:09 UTC

resolved

30 min

duration

Affected: Media Management, Media Delivery

Current status of JWX: Operational — live JWX status

Timeline

Oct 21, 2026, 21:39 UTC
identified
We’ve identified an issue that is affecting on-demand (VOD) video playback for Instant Live for some customers. Some viewers may see failed or slow playback. Live streaming is not affected.
Oct 21, 2026, 22:09 UTC
resolved
The incident has been resolved.

Updates as published by JWX (original).

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