Minor incident

Qualys: US Platform 1: Delay in Data Processing (IM-12916)

Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Security Configuration Assessment (SCA), Vulnerability Management (VM), Unified Dashboard (UD)

Current status of Qualys: Minor issues — live Qualys status

Timeline

1. Oct 12, 2026, 15:35 UTC
   investigating
   Qualys Cloud Platform Operations is investigating an issue causing a delay in Cloud Agent data processing. Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, CSAM, Policy Audit, Security Configuration Assessment and Unified Dashboard modules Further updates will be shared as they become available. The ticket reference for this activity is IM-12916.
2. Oct 13, 2026, 22:38 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 13, 2026, 23:14 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 14, 2026, 00:31 UTC
   resolved
   This incident has been resolved.

Updates as published by Qualys (original).