Major incident

Planning Center: Mulitracks outage currently affecting access to files and charts

Affected: Services

Current status of Planning Center: Operational — live Planning Center status

Timeline

1. Sep 9, 2026, 13:01 UTC
   investigating
   Our team is aware of and looking into reports of errors when using the Multitracks integration (ex: linking users, accessing charts, listening to files). We're currently investigating the issue to restore full functionality.
2. Sep 9, 2026, 13:06 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 9, 2026, 13:24 UTC
   identified
   Multitracks API is currently returning 401 errors. Their team is looking into it and we will update this page as we hear more.
4. Sep 9, 2026, 14:40 UTC
   monitoring
   Multitracks has implemented a fix on their side and we're monitoring the fix.
5. Sep 9, 2026, 14:40 UTC
   resolved
   This incident has been resolved.

Updates as published by Planning Center (original).