Minor incident

MyCase - Public: Degraded Performance- Advanced Search

Affected: MyCase

Current status of MyCase - Public: Operational — live MyCase - Public status

Timeline

1. Oct 5, 2026, 17:25 UTC
   investigating
   We are aware of degraded search for Advanced tier users, and we are actively investigating.
2. Oct 5, 2026, 17:42 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 5, 2026, 21:18 UTC
   resolved
   This incident has been resolved.

Updates as published by MyCase - Public (original).