Major incident

Pinecone: 5xx errors on some control plane operations

Sep 1, 2026, 15:04 UTC

started

19:40 UTC

resolved

4 h 36 min

duration

Affected: Console, Index Management, Assistant

Current status of Pinecone: Operational — live Pinecone status

Timeline

Sep 1, 2026, 15:04 UTC
investigating
We are currently investigating this issue.
Sep 1, 2026, 15:39 UTC
investigating
This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io
Sep 1, 2026, 17:00 UTC
monitoring
Error rates have subsided, we are monitoring the results.
Sep 1, 2026, 19:40 UTC
resolved
This incident has been resolved.

Updates as published by Pinecone (original).

This was part of a wider event: 74 services reported incidents within the hour.

LiveRamp External 15:53 UTC · Incident Resolved for Public API - Segments API via Grafana
Auth0 15:50 UTC · Elevated Error Rates on Multiple Cloud Environments
Punchh 15:47 UTC · 3rd Party Vendor Outage - Business/Admin Emails
Mews 15:38 UTC · Italian Fiscal Printer Commands Failing in Mews Connector (Windows)
Sourcegraph 15:34 UTC · Sign-in and authentication errors
imgix 15:30 UTC · Increased errors for new render requests
Dialpad 15:25 UTC · Partial service disruption
EBSCO 15:25 UTC · Service Issue Reported – EBSCO System error when accessing persistent links
Gorgias 15:19 UTC · Cloud service provider network incident may affect a subset of Gorgias Customers
Fullstory 15:19 UTC · Multiple Fullstory Services Unavailable (NA1 Data Center)
Elastic Cloud (Public) 15:18 UTC · Issue impacting services running in GCP us-central1
LiveRamp External 15:14 UTC · Incident Resolved for Analytics Environment - Save Segments and Audiences to Customer Profiles via Grafana
Pantheon Operations 15:14 UTC · Dashboard Outage
Topaz Labs 15:11 UTC · Website 522 Errors
LiveRamp External 15:06 UTC · Incident Resolved for Public API - Distribution API via Grafana